Related to:

ExitHandler error, Signal (15), Netprobe Exiting. 

Problem

• Netprobe/Gateway has been killed by an external operation with signal 15

2021-09-14 05:32:40.862-0400 INFO: ExitHandler ExitHandler triggered with signal (15)
2021-09-14 05:32:40.862-0400 INFO: ExitHandler Netprobe Exiting

Possible Cause(s)

• It means that someone killed the Netprobe/Gateway process by executing the command kill.

Possible Solution(s)

• Solution 1: You need to find out who is killing the Netprobe process, below is a description taken from RedHat:
  
  

  Signal 15 is a SIGTERM (see "kill -l" for a complete list). It's the way most programs are gracefully terminated, and is relatively normal

  behaviour.This indicates system has delivered a SIGTERM to the processes. This is usually at the request of some other process (via kill()) but could also be sent by your process to itself (using raise()). This signal requests an orderly shutdown of process or system itself.

Related Articles

• https://support.itrsgroup.com/hc/en-us/articles/115004031129-What-information-does-the-Netprobe-log-contain-
• https://access.redhat.com/solutions/737033
• http://www.yolinux.com/TUTORIALS/C++Signals.html#DESCRIPTION

If Issue Persists

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com