There are multiple ways to extract this information. 

Via the ITRS Analytics web console

User can select the About button near the bottom left.

Via the ITRS Analytics admin console

Upon logon, the version is immediately displayed at the Dashboard tab.

Via the Config Map

$ kubectl -n itrs-rbac get cm kots-installation-metadata -o yaml
apiVersion: v1
data:
  kotsInstallationMetadata: |-
    - date: "2025-07-03 09:57:53"
      installedClusterType: "non_ha"
      installedAppsType: "beta_apps"
      replicatedVersionLabel: "2.11.0+11"
      kafkaDiskSize: "100Gi"

Via the Support Bundle

There is a file called replicated-app-info-stdout.txt this can be found in the replicated-sdk/itrs/replicated-xxx folder.

{"instanceID":"2yjm2NhjzWUR8HQ9BTMDmbWvhMP","appSlug":"itrs-analytics","appName":"ITRS Analytics",
"appStatus":"ready","helmChartURL":"oci://registry.replicated.com/obcerv-robial/test/replicated",
"currentRelease":{"versionLabel":"2.11.0+12",
"releaseNotes":"# Release 2.11.0+12 - June 16, 2025\n\nSee the [changelog](https://docs.itrsgroup.com/docs/all/itrs-analytics/install-package/changelog-2110-12/index.html).
","createdAt":"2025-06-16T06:24:40.000Z",
"deployedAt":"2025-06-19T18:28:40Z",
"helmReleaseName":"iax-operator",
"helmReleaseRevision":1,
"helmReleaseNamespace":"itrs"},
"channelID":"2qAspgFv8BSvjwzyA50YTJu6mNT",
"channelName":"Stable",
"channelSequence":28,
"releaseSequence":388}

If you need further help:

• ITRS Analytics documentation
• Please contact our support team via the chat service box on any of our websites or raise a support request.