ITRS Analytics - Getting Started FAQs

1. What is the compatibility of ITRS Analytics?

Ans: You can find the Compatibility Matrix for ITRS Analytics, this will give you an idea of what is supported across different components.

2. Where can I find the documentation about ITRS Analytics?

Ans: Please visit this link to ITRS Analytics documentation.

3. I would like to see a ITRS Analytics demo, who should I contact?

Ans: You can contact your Account Manager for a demo, or go to www.itrsgroup.com, and click "Book a demo." 

4. What are the requirements to install ITRS Analytics?

Ans: Please visit ITRS documentations site for the Installation Overview section.

5. Where can I download ITRS Analytics?

Ans: Please visit ITRS documentations site for the Installation Overview section. User will need to obtain specific password or authorization key from ITRS. Please review the install options which may differ whether Kubernetes cluster is available with direct internet access or not.

6. Do I need license keys to use ITRS Analytics?

Ans: Yes. Please check with your ITRS account manager or contact our support team to facilitate the communication. ITRS Analytics includes a temporary bootstrap licence during initial installation. Users are advised to update the license file within the grace period. If ITRS Analytics has already been installed, you can check the current license and apply updated licenses at the Admin settings.

If you have any further questions:

• Please contact our support team via the chat service box on any of our websites or raise a support request.