ITRS Analytics - Pipeline task provisioning services in error state

During an install of ITRS Analytics if this stalls run the following command:

kubectl get pods -A

If you notice an error with pipeline-task-provisioning service like below this is likely a memory resource allocation problem and you will need to increase the memory parameter threshold to resolve this. 

kotsadm pipeline-task-provisioning-gzwf9 0/1 Error 0 38m
kotsadm pipeline-task-provisioning-m94dh 0/1 Error 0 37m
kotsadm pipeline-task-provisioning-qf6cq 0/1 Error 0 39m
kotsadm pipeline-task-provisioning-x7jbq 0/1 Error 0 39m
kotsadm pipeline-task-provisioning-zt9bk 0/1 Error 0 36m

Run the following which creates a yaml file - back this original file up and make a copy

kubectl -n kotsadm get job pipeline-task-provisioning -o yaml > ./ptp-job.yaml

Modify the file and make the following changes (right hand screen shows the changes)

Run the following commands:

kubectl -n kotsadm delete job pipeline-task-provisioning 
kubectl -n kotsadm apply -f ptp-job.yaml

This should resolve the issue.

If you have any further questions:

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com