Problem

• Error below:

ERROR: SamplerManagerPeer Netprobe version (GA5.0.0-191210) does not support dynamic managed entities. Mappings will not be sent.: .

Possible Cause(s)

• Root Cause: Netprobe version is lower than 5.2.x

Possible Solution(s)

• Solution Root Cause: Upgrade your Netprobe to at least GA5.2.0 or higher. 
  
  

  Dynamic Entities

  Gateway, Netprobe, and Licence Daemon have each been updated to support licensing of Collection Agent plugins. All three of these components must be updated to Geneos 5.2.x or higher for the Dynamic Entities feature to be supported in Gateway.

Related Articles

• https://docs.itrsgroup.com/docs/all/geneos/5x-release/geneos-release-notes-5-x-x/index.html#dynamic-entities-1 

If Issue Persists

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
  
  
  
• Make sure you provide to us:

- ANY LOG FILE OR DIAGNOSTIC

- ANY SCREENSHOT

- ANY VENDOR/VERSION OF WHAT THEY ARE TRYING TO CONNECT TO

-Any troubleshooting step already verified from the ones described in this article.