Problem

• Having a problem in copying a file using toolkit sampler.

  Error message looks like below:

  ERROR: TOOLKIT [be_file] Invalid filename for dowloaded file: /tmp/fileoutput.sh. Path must be relative to netprobe working directory.

• Toolkit script has been defined like below

Possible Cause(s)

• Root Cause: This error means that the filename parameter you defined is not correct as per the sampler definitions.
  

Possible Solution(s)

• Solution Root Cause: If you want the netprobe to create the script, you will need to define the path to the script under the netprobe working directory. You can check this in the docs:

• script > filename

  Name of the script that the Netprobe will write to. This must be in or under the Netprobe's working directory. Absolute paths are not permitted in that paths must start with (./) or state the filename itself, denoting the Netprobe's relative path. The subdirectories and filename in the path will then be created if they do not exist.

  For example, it can be any of the following:

  • ./<netprobe_directory>/<filename>
  • <netprobe_directory>/<filename>
  • ./filename
  • filename

• https://docs.itrsgroup.com/docs/geneos/6.6.0/collection/toolkit-plugin/index.html#script__filename 

Related Articles

• https://docs.itrsgroup.com/docs/geneos/6.6.0/collection/toolkit-plugin/index.html#script__filename

If Issue Persists

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
  
  
  
• Make sure you provide to us:

- ANY LOG FILE OR DIAGNOSTIC

- ANY SCREENSHOT

- ANY VENDOR/VERSION OF WHAT THEY ARE TRYING TO CONNECT TO

-Any troubleshooting step already verified from the ones described in this article.