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LoadLibrary failed with error 126, Active Console

Problem

The error "LoadLibrary failed with error 126: The specified module could not be found" intermittently appears while using the Active Console. There can be cases that the Active Console crashes.

Possible Cause(s)

This is caused by a faulty graphics card of the host/machine where the Active Console is installed.

Possible Solution(s)

The user's desktop admin or IT needs to assess and fix the faulty graphics card (either hardware-related or software/driver-related)

Related Articles

Below are some links to the Microsoft forums that discuss the said issue:

• Error "LoadLibrary failed with error 126: The module could not be found" when launching programs

• How to fix Error " Loadlibrary Failed with error 126 the specified module could not be found"

• Error "loadlibrary failed error 126: the specified module could not be found " when installing program

If Issue Persists

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
  
  
  
• Make sure you provide to us:
  • The Active Console diagnostics file
  • The screenshot of the error
  • OS version of the Active Console's host/machine
  • Any troubleshooting steps already done