Geneos - What Character Encoding Geneos supports?

Geneos uses their own internal protocol called EMF2 for components communications, at this moment only supports ASCII characters.

Geneos only support characters between 32 to 126 of the ASCII table and does NOT support Extended ASCII codes.

Note: Active Dashboard is capable to display Unicode characters for object labels and texts since Active Console version GA4.0 (VI-4654). This is confined to dashboard objects but not user data.

Unreadable characters in Event Tickers window

Some users on non-English operating systems have reported an issue with Active Console GA5.x and GA6.x. This can more likely affect certain languages like Chinese, Japanese and Korean (CJK characters). This is currently under investigation as internal issue VI-9272.

Users encountering this issue may update the following settings in the ActiveConsole.gci file with a text editor. The Event Tickers interface would then attempt to use English date format and some menu items. (This would not affect display of user data, which needs to be within the ASCII range described above.)

############################################################
#### The JVM to use and arguments
############################################################
...
Djdk.tls.maxCertificateChainLength=15
Duser.language=en <--- add this line