Problem:

Error encountered during Hot Standby configuration:

Primary Gateway log:

ERROR: RoleManager Invalid hotstandby configuration. Gateway host is currently Sakuragi but neither primary or secondary hotstandby hosts match.

                                  File: <main>

                                  Location: /gateway[@disabled!="true"][1]/hotStandby[@disabled!="true"][1]

Solution:

Make sure to use the real Primary and Secondary hostname/IP address.

hotStandby > primary > hostname

The primary Gateway host, specified as either the machine hostname or an IP address.
The secondary Gateway uses this setting to connect to the primary Gateway, and so the hostname must also resolve to an IP address using a forward DNS lookup..

hotStandby > secondary > hostname

The secondary Gateway host, specified either as the machine hostname or an IP address.
The primary Gateway checks any incoming Gateway connections against this setting, either comparing the IP address directly or by using a reverse DNS lookup to resolve the connecting host to a hostname for comparison.

Hot Standby

If you need further help:

Please contact our support team via the chat service box on any of our websites or email us at support@itrsgroup.com.
Make sure you provide us with:
- Background of the issue or request.
- Hot standby XML file.
- Encountered error messages.
- Log files or diagnostic files.
- Screenshots.
- And other important information relevant to your inquiry.

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Geneos - Hot Standby - Error: Invalid hotstandby configuration. Gateway host is currently <hostname> but neither primary or secondary hotstandby hosts match.

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