Geneos - Stop and start commands are missing in the Processes plugin because the alias includes a pound (#) character

Issue:

If there's a pound (#) character in the process alias like below the stop and start commands will be unavailable. This is also true if the pound (#) character is defined as part of a process descriptor alias. 

Solution:

The pound (#) was designed to be a special character reserved for Geneos. This character is used to denote children rows when plug-ins such as processes and FKM are used. These are displayed as indented rows under a parent entity in the active console data views. Along with this, we also use the pound character in our toolkits.

To avoid this issue kindly refrain from using the pound (#) character as part of the process alias.

If you have any further questions:

• Please contact our Client Services team via the chat service box available on any of our websites or email support@itrsgroup.com 
  
  
  
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