If you have a question about what a particular setting does, please look at the FKM Technical Reference Guide here.
If you are new to using FKM and have a question about setting up the FKM sampler, please take a look at our FKM User Guide here. We also have training videos on the FKM sampler found here and on our new Training Website here.
If you have an advanced FKM setup question, we recommend you take a look at our FKM Plugin FAQs page here where we cover common setup questions.
If your FKM sampler is displaying the following error or warning messages please take a look at the following links:
"NOT_FOUND: Permission Denied” and "NOT_FOUND: No such file or directory" covered here.
"FKM stopped on this file – excessive update rate detected" covered here
"WARNING: Being used exclusively by another process" covered here.
If the FKM plug-in is not picking up a particular key, please take a look at our section on configuration and proper use of Regex here.
If the above resources do not resolve your FKM question or issue, please provide the following information in the Support ticket:
A description of what you are trying to monitor with the FKM plug-in.
Provide the support team with the XML code of your FKM sampler, and accompanying sampler include and FKM tables.
Screenshots of the issue you are seeing in your FKM dataview.
Log snippet from the monitored file you are experiencing issues with.
Netprobe version
If you notice your FKM issue started after an upgrade, please inform the support team of the previous and current Netprobe versions.
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