The Active Console is unable to display data in Unicode characters outside of specific ASCII code range. This can more likely affect certain languages like Chinese, Japanese and Korean (CJK characters). Users may encounter other unexpected issues since this has not gone through our official development and testing processes.
Users should check out the ITRS Compatibility Matrix with the following note:
All Geneos components only support ASCII characters 32-126.
Extended ASCII characters are not supported.
The FKM plugin is able to configure keyword patterns in regular expressions. In FKM plugin's Advanced tab, users can select the Use PCRE Perl Compatible Regex option as appropriate.
In this example we are using the Japanese characters "ファイル" which means "file" in English. First, we will save the Unicode pattern in a text file on a Linux server.
Then we will use the "hexdump" command on Linux to convert the text in hex code. You can see that the command output shows a total of 13 bytes. The reason is that each Unicode character is stored as 3 bytes, so the 4 characters will take up 12 bytes, plus the line feed character "0a" for the end of line.
In FKM configuration, the match key should select Regexp and enter \x as prefix for each character. So the hexdump command output e3 83 95 e3 82 a1 e3 82 a4 e3 83 ab will become:
Below is the Active Console screenshot when the match key is found, which may not be quite readable. Therefore it is desirable to have some English characters or error codes in the monitored log files.
If you have further question:
- Please contact with our Client Services team via the chat service box available in any of our websites or via email to firstname.lastname@example.org
- Make sure you provide to us:
- Any log file or diagnostic
- Any screenshot