Question: What does the message "INFO: No data returned from 'Rule Manager Remote Command'" mean?
Answer: This message indicates that a script executed by the Netprobe did not produce any output on standard output (stdout). It is an informational message and is not considered an error.
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Why is there no output?
- The lack of output could be due to the script itself not generating any output, or the output being redirected elsewhere. For example, if the script uses redirection like> out.txt, the output is likely being written to a file. -
How can I verify the output location?
- Check your Netprobe directory for the output file. In most cases, the redirection (e.g.,> out.txt) is relative to the Netprobe's working directory. Ensure that the specified path exists and is accessible. -
What should I do if I need the output to appear in the Netprobe?
- Update your script to ensure it writes the intended output directly to stdout. Avoid redirecting the output unless necessary, or specify an absolute path for the redirection if required.
If you have further questions:
- Please contact our support team via the chat service box on any of our websites or email us at support@itrsgroup.com.
- Make sure you provide us with:
- Background of the issue or request.
- Use cases, requirements, business impact, etc.
- Encountered error messages.
- Log files or diagnostic files.
- Screenshots.
- And other important information relevant to your inquiry.
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