The Geneos integration with ServiceNow has the ability to automate Geneos alert messages into your ServiceNow environment. This integration also provides a view of your ServiceNow tickets under different statuses, and the ability to modify tickets from Geneos.
To guide you on configuring this, we have an open-source solution on our GitHub page. For details, please refer to: https://github.com/ITRS-Group/ServiceNow-integration
If you require customization, you can engage with our Professional Services to provide you with a tailored configuration that should fit your need.
https://www.itrsgroup.com/services/professional-services
For further questions:
- Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
- Make sure you provide to us:
- ANY LOG FILE OR DIAGNOSTIC
- ANY SCREENSHOT
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