Geneos - How do I resolve rendering (ghost images) left behind from an Active Gauge when using Web Dashboard?

Some users have noted that when firing up the web-dashboard, ghost images can appear when utilising an Active Gauge or Active Chart. An example of this rendering issue can be seen highlighted below:

A way to resolve this would be to edit the config.xml, within the web-server installation directory. This xml document can be located under the sub-directory called "config"

Linux path example:

/home/user/<web server directory>/config

Within the config.xml, change the default tile size for height & width to 500x500

NOTE: You would first of all NEED to stop the web-server from running before making any changes to the config.xml

<?xml version="1.0" encoding="UTF-8"?><geneosWebServer>
<dashboardDefaults>
<updateRate>5</updateRate>
<dashboardRefreshRate>3</dashboardRefreshRate>
<tileSize>
<width>500</width>
<height>500</height>
</tileSize>

After the amendments to the <tileSize> has been made, restart the web-server as you usually would. Now, you should see that the Active Gauges rendering issues have disappeared, no longer leaving any ghost images behind.