Understanding Web Dashboard log entries

returns 32

2016-04-01 16:47:35 NativeLoggerBridge [INFO] CONMGR: Details: writeData(); None; 0; -808; getSockOpt() failed on fd 85 returns 32;2016-04-01 16:47:35 NativeLoggerBridge [INFO] Connector: cycleNextAddress, Cycling from lawin:11101 to agila:11101 because connection was dropped

The error code returns 32 is translated as broken pipe. This means that the Gateway and Web Dashboard got disconnected.

returns 104

2016-03-29 12:48:49 NativeLoggerBridge [INFO] CONMGR: Details: readData(); None; 0; -808; getSockOpt() failed on fd 88 returns 104

The error code returns 104 is translated as connection reset by peer. This may mean 2 things:

1. The Web Dashboard is overloaded.
2. The Gateways it is connected to are busy.

For #1, below are ways to address it:

1. Install a 64-bit Web Dashboard.
2. Split the load by defining other dashboards to another Web Dashboard.

For #2, disconnect the busy Gateway and address its load. The article, https://support.itrsgroup.com/hc/en-us/articles/115004022745 (Managing Load in Geneos), will help one understand what affects the Gateway's load and how to address it.