- If you have a question on what a particular setting does, please take a look at the FKM Technical Reference Guide here.
- If you are new to using FKM and have a question about setting up the FKM sampler, please take a look at our FKM User Guide here. We also have training videos on the FKM sampler found here and on our new Training Website here.
- If you have an advanced FKM setup question, we recommend you take a look at our FKM Plugin FAQs page here where we cover common setup questions.
- If your FKM sampler is displaying the following error or warning messages please take a look at the following links:
- If the FKM plug-in is not picking up a particular key, please take a look at our section on configuration and proper use of Regex here.
- If your FKM question or issue is not resolved by the above resources, please provide the following information in the Support ticket:
- A description of what you are trying to monitor with the FKM plug-in.
- Provide the support team with the XML code of your FKM sampler, and accompanying sampler include and FKM tables.
- Screenshots of the issue you are seeing in your FKM dataview.
- Log snippet from monitored file you are experiencing issues with.
- Netprobe version
- If you notice your FKM issue started after an upgrade, please inform support team the previous and current Netprobe version.
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