1. Support
  2. ▸ General
Self help
General

General

Announcements and Notifications

  • Best practices prior to upgrading your ITRS Software.
  • ITRS Group Response to a Major Data Breach Leaving Government Agencies and Enterprises Vulnerable to Cyber Attacks

General

  • What are the ITRS support phone numbers?
  • How to use and navigate the new ITRS Support Portal as well as raise tickets
  • How can I get support from ITRS and what level of service can I expect
  • ITRS Group Support Plans
  • Does the name ITRS mean something

Service Status

  • Support Service Status

What's New

  • ICE is no longer available for client access.

My Account

  • How to create a support account
  • Account verification email
  • How to reset or change your support account password

Training

  • Setting up a user to access training