General

General

• 🤝 Working with ITRS Product Support
• 📞 How to contact ITRS Product Support

Announcements and Notifications

• Changes in ITRS Client Support Helpdesk Ticket Status
• ITRS - Best practices prior to upgrading your ITRS Software.
• Opsview Support Phone Number Change
• ITRS - Support Announcements and Notifications

Service Status

• ITRS - Support Service Status

What's New

• Opsview - Support Portal Change (4th July 2022)

My Account

• ITRS - How to create a support account
• ITRS - How to use the new ITRS Support Portal
• ITRS - Account verification email
• ITRS - How to reset or change your support account password

Training

• OP5 Monitor - Setting up a user to access training