1. Support
  2. ▸ General
Self help
General

General

Announcements and Notifications

  • Opsview Support Portal Change (4th July 2022)
  • ITRS - Best practices prior to upgrading your ITRS Software.
  • ITRS - Support Announcements and Notifications

General

  • ITRS - What are the ITRS support phone numbers?
  • How can I get support from ITRS and what level of service can I expect
  • ITRS Group Support Plans
  • Geneos - Foundation in Geneos Accreditation Exam
  • Does the name ITRS mean something

Service Status

  • ITRS - Support Service Status

My Account

  • How to create a support account
  • How to use and navigate the new ITRS Support Portal as well as raise tickets
  • Account verification email
  • How to reset or change your support account password

Training

  • Geneos - Setting up a user to access training