General

Announcements and Notifications

• Changes in ITRS Client Support Helpdesk Ticket Status
• ITRS - Best practices prior to upgrading your ITRS Software.
• Opsview Support Phone Number Change
• ITRS - Support Announcements and Notifications

General

• How can I get support from ITRS and what level of service can I expect?
• ITRS - What are the ITRS support phone numbers?
• Does the name ITRS mean something
• ITRS Group Support Plans
• Download ITRS packages using curl
• Geneos - Foundation in Geneos Accreditation Exam

Service Status

• ITRS - Support Service Status

What's New

• Opsview - Support Portal Change (4th July 2022)

My Account

• ITRS - How to create a support account
• ITRS - How to use the new ITRS Support Portal
• ITRS - Account verification email
• ITRS - How to reset or change your support account password

Training

• OP5 Monitor - Setting up a user to access training