1. Support
  2. ▸ General
Self help
General

General

Announcements and Notifications

  • Changes in ITRS Client Support Helpdesk Ticket Status
  • ITRS - Best practices prior to upgrading your ITRS Software.
  • Opsview Support Phone Number Change
  • ITRS - Support Announcements and Notifications

General

  • How can I get support from ITRS and what level of service can I expect?
  • ITRS - What are the ITRS support phone numbers?
  • Does the name ITRS mean something
  • ITRS Group Support Plans
  • Download ITRS packages using curl

Service Status

  • ITRS - Support Service Status

What's New

  • Opsview - Support Portal Change (4th July 2022)

My Account

  • ITRS - How to create a support account
  • ITRS - How to use the new ITRS Support Portal
  • ITRS - Account verification email
  • ITRS - How to reset or change your support account password

Training

  • OP5 Monitor - Setting up a user to access training