General

Announcements and Notifications

• Opsview Support Portal Change (4th July 2022)
• ITRS - Best practices prior to upgrading your ITRS Software.
• ITRS - Support Announcements and Notifications

General

• ITRS - What are the ITRS support phone numbers?
• How can I get support from ITRS and what level of service can I expect
• ITRS Group Support Plans
• Geneos - Foundation in Geneos Accreditation Exam
• Does the name ITRS mean something

Service Status

• ITRS - Support Service Status

My Account

• How to create a support account
• How to use and navigate the new ITRS Support Portal as well as raise tickets
• Account verification email
• How to reset or change your support account password

Training

• Geneos - Setting up a user to access training