Symptoms
- You have an Opsview version between 6.4 and 6.8.5
opsview-notifyd
memory usage grows significantly over time- Your
Unix Memory
check the graph on your orchestrator may look like this:
Cause: Memory leak
Known issue: OP-45827
There is a known memory leak issue with opsview_notifyd
, one of the processes used by the Service Desk Connector module.
Two workarounds exist: * scheduled restart the opsview-servicedeskconnector
component * disable the Service Desk Connector module
Solution: Scheduled restart of the opsview-servicedeskconnector
component
If you use the Service Desk Connector, you should use this solution.
- Log in to the orchestrator as
root
. - Add the below entry to the
root
user crontab usingcrontab -e
:
0 12 * * * /opt/opsview/watchdog/bin/opsview-monit restart opsview-servicedeskconnector
This will restart the opsview-servicedeskconnector
component at 12:00 every day. Feel free to adjust the frequency and timing of this restart to meet your own system’s needs.
Solution: Disable the Service Desk Connector module
If you do not use the Service Desk Connector, you may want to disable the module completely. Follow the steps to disable the Service Desk Connector module.
Comments
0 comments
Please sign in to leave a comment.