Opsview - Blank Collector Management page

Summary:

The Opsview "Collector Management" page is incorrectly displaying data 
- this may most commonly be seen upon upgrade

Workaround:

- Refresh the cache in the browser

In the browser press the F12 key to open the developer tools.

- Examples are captured when using Google Chrome

---

Method 1 

Now you are in Developer tools, right-click the Refresh page icon and choose "Empty cache and hard reload"

- Refresh the page

- if this does not work for you, move to method 2

Method 2

Within the Developer Tools panel, select "Network" and then selectDisable cache 

- Refresh the page

If you have any further questions:

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
  
  
  
• Make sure you provide to us:
  • ANY LOG FILE OR DIAGNOSTIC
  • ANY SCREENSHOT