Opsview - Error 500 'No closing quotation'

Symptoms

• Unable to apply changes in opsview 6.9 +, within the logging you will notice an error such as below:

Aug 3 08:07:57 itrs-uk journal: opsview.orchestrator.tasks.generatetask <28732> : [ERR] No closing quotation#012Traceback (most recent call last):#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/common/task/basetask.py", line 84, in run#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/orchestrator/tasks/generatetask.py", line 253, in process_message#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/orchestrator/tasks/generatetask.py", line 436, in _do_generate#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/orchestrator/tasks/generatetask.py", line 360, in _fetch_config_data#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/orchestrator/tasks/generatetask.py", line 902, in _gen_service_commands#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/orchestrator/tasks/generatetask.py", line 971, in _gen_host_service_commands#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/orchestrator/tasks/generatetask.py", line 931, in add_command_to_hse#012 File "/opt/opsview/orchestrator/venv3/lib/python3.9/site-packages/opsview/orchestrator/tasks/generatetask.py", line 1007, in _agent_config_from_command#012 File "/opt/opsview/python3/lib/python3.9/shlex.py", line 315, in split#012 return list(lex)#012 File "/opt/opsview/python3/lib/python3.9/shlex.py", line 300, in __next__#012 token = self.get_token()#012 File "/opt/opsview/python3/lib/python3.9/shlex.py", line 109, in get_token#012 raw = self.read_token()#012 File "/opt/opsview/python3/lib/python3.9/shlex.py", line 191, in read_token#012 raise ValueError("No closing quotation")#012ValueError: No closing quotation

Cause: NRPE Changes

Solution: Alter the plugin/delete

After we analyzed the ID we deleted it you can also amend it relevantly so it has closing quotes, no whitespaces, etc the script argsanalyzer.py will tell you the ID that has an issue and then you will have to query the runtime DB for the ID within the nagios_servicechecks table

OR

The other easy way is to find it in the GUI as below example:

If you have any issues

• Please contact our team via the chat service box available on any of our websites or email to support@itrsgroup.com
  

Make sure you provide us with:

• - ANY LOG FILE OR DIAGNOSTIC DATA
• - ANY SCREENSHOT
• - ANY VENDOR/VERSION etc