Related to:

FKM trigger, trigger mode, single-trigger, multiple-trigger, trigger count

Problem

Not showing count for each trigger

Possible Cause(s)

Multiple trigger mode display > triggerMode > Multiple or display > triggerMode > Multiple_grouped_trigger is used.

In multiple-trigger mode, trigger count is displayed next to the file entry and shows either a count of all active triggers (Trigger count mode > SUM), or the cumulative total (Trigger count mode > CUMULATIVE_TOTAL) of all triggers detected for the file so far.

Possible Solution(s)

If you want a count to be shown for each trigger, you will need to change the trigger mode from Multiple to Singer trigger mode: display > triggerMode > Single

• Open Gateway Setup Editor (GSE)
• Go to the FKM in GSE
• Open the Advanced tab
• Select Single on the Trigger mode menu

Related Articles

File Keyword Monitor (FKM)

File Keyword Monitor Configuration

How do I send an alert in an FKM sampler if there are 3 trigger keys detected within 1 minute? 

How to monitor a log file for X number or errors within a specific timeframe using the FKM sampler

If Issue Persists

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
  
  
  
• Make sure you provide to us:
  • FKM sampler configuration in xml
  • FKM dataview screencapture
  • Any troubleshooting step already verified from the ones described in this article.