Related to:
FKM trigger, trigger mode, single-trigger, multiple-trigger, trigger count
Problem
Not showing count for each trigger
Possible Cause(s)
Multiple trigger mode display > triggerMode > Multiple or display > triggerMode > Multiple_grouped_trigger is used.
In multiple-trigger mode, trigger count is displayed next to the file entry and shows either a count of all active triggers (Trigger count mode > SUM), or the cumulative total (Trigger count mode > CUMULATIVE_TOTAL) of all triggers detected for the file so far.
Possible Solution(s)
If you want a count to be shown for each trigger, you will need to change the trigger mode from Multiple to Singer trigger mode: display > triggerMode > Single
- Open Gateway Setup Editor (GSE)
- Go to the FKM in GSE
- Open the Advanced tab
- Select Single on the Trigger mode menu
Related Articles
File Keyword Monitor Configuration
How do I send an alert in an FKM sampler if there are 3 trigger keys detected within 1 minute?
How to monitor a log file for X number or errors within a specific timeframe using the FKM sampler
If Issue Persists
- Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
- Make sure you provide to us:
- FKM sampler configuration in xml
- FKM dataview screencapture
- Any troubleshooting step already verified from the ones described in this article.
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