Related to:

OP5 Monitor User Interface. (UI), no data in OP5 Monitor.

Problem

There is no data in the UI, the webpage is responding but showing no data.

Possible Cause(s)

• A stopped/crashed naemon service.
• A stopped/crashed lmd service.

# systemctl status naemon

# systemctl restart naemon

# systemctl status lmd

# systemctl restart lmd

Related Articles

• How to use ITRS Support Tools (ist, ist-collect, and ist-diagnose) 

If the issue persists

• Please contact our Client Services team via the chat service box available on any of our websites or via email to support@itrsgroup.com
  
  
  
• Please try to gather as much information as possible to help locate your license records, useful information:
  
  • ist-collect results
  • Any troubleshooting steps already verified from the ones described in this article.