Problem:
There are cases that contacts are getting duplicate notifications whether through SMS or Email.
Probable cause:
Oftentimes this is due to misconfiguration of /opt/monitor/op5/merlin/merlin.conf file either from the Master or/and Poller nodes.
Solution:
Given that notifications will be configured from the Master.
From the Master's merlin.conf
file, find the configuration block related to the Poller and insert the option notifies = no
at the end of the block.
Example:
poller A {
port = 15551
address = A
hostgroup = X_prod,X_reserv,X_test
takeover = no
notifies = no
}
After saving the changes, run mon restart.
From the Poller'smerlin.conf
file, look for module configuration block and insert the option notifies = no
at the end of the block.
Example:
# module-specific configuration options.
module {
# textual log of normal hum-drum events
log_file = /var/log/op5/merlin/neb.log;
notifies = no
}
After saving the changes, run mon restart.
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