Related to:

Log Analytics, Not receiving alarm mail, SMTP is not functioning for email alert

Problem:

Not receiving alarm mail in the mailbox. SMTP is not functioning for email alert since the system recovery.

Possible solution:

Run the command below to restart the alert process:

systemctl restart alert

This command is useful in the following cases:

• The service has crashed, become unresponsive, or needs to reload its configuration after a change.

• You’ve modified config files or environment variables used by alert, and restarting ensures the new settings take effect.

• You want to fix minor issues without rebooting the system.

If you need further help:

• Please contact our support team via the chat service box on any of our websites or raise a support request.
  
• Make sure you provide us with:
  File contents:
  /opt/alert/config.yaml
  /etc/elasticsearch/elasticsearch.yml
  /etc/kibana/kibana.yml
  
  Log files:
  /var/log/elasticsearch/kibana.log
  /var/log/elasticsearch/<cluster_name>.log