Geneos - How to disable manual snooze function

Create a role that will add all other access except the snooze commands then use the existing role to add the snooze commands but without the manual snooze.

E.G.

In users, you can add the Created Role in "Role Properties".

Note: You cannot apply any other roles together with the administrators role as it is a reserved role that has access to all gateway features. This is why we created 2 roles for the Application User.

If you have any further questions:

• Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
  
  
  
• Make sure you provide to us:
  • ANY LOG FILE OR DIAGNOSTIC
  • ANY SCREENSHOT