Why is my Gateway looking for a licence file? ITRS Support June 30, 2017 23:19 Follow Geneos Gateways will not read the GW licence file unless the flag -licence <file_location> was invoked on the gateway startup script. Related articles How can I get support from ITRS and what level of service can I expect ALERT GOVERNANCE: How do I manage my alerts such that I am not overwhelmed? Optional feature to cope with overloaded gateways How do I get and install the Active Console? The 'Entities view' is missing, how can I restore it in the View menu? Comments 0 comments Please sign in to leave a comment.