Problem:

The Gateway can unexpectedly store large amounts of data in a database table. This results in an increased storage size.

Possible Cause:

The Gateway can fill a table based on the frequency of changes occurring in the dataview cell.

Possible Solutions:

• Solution Root Cause 1: Reduce the items you want to log to decrease the table size.
• Solution Root Cause 2: Run maintenance scripts to delete data older than X days.

Related Articles:

• https://docs.itrsgroup.com/docs/geneos/current/Gateway/databases/databases.html#MySQL_Housekeeping
• https://support.itrsgroup.com/hc/en-us/articles/115004031989-Geneos-Gateway-Gateway-database-logging-performance-and-dat-dump-files 
• https://docs.itrsgroup.com/docs/geneos/current/Gateway_Reference_Guide/geneos_dblogging_tr.html 

If Issue Persists:

• Please contact our Client Services team via the chat service box available on any of our websites or via email to support@itrsgroup.com
  
  
  
• Make sure you provide us with the following:

- ANY LOG FILE OR DIAGNOSTIC

- ANY SCREENSHOT

- ANY VENDOR/VERSION OF WHAT DATABASE YOU ARE TRYING TO CONNECT TO

         - ANY TROUBLESHOOTING STEP ALREADY VERIFIED FROM THE ONES DESCRIBED IN THIS ARTICLE.