How to create tickets from Logger using listview columns?

The custom columns language in op5 Monitor is a powerful tool. It can access details on the listed objects. This simple example shows how to create a link that auto-generates an email with necessary information when clicked.

The Log messages listing looks like this by default:

We'll show how to add a new column "Support" to the far right. The new column will contain a link that, when clicked, will open a pre-filled email form.

1. Open Configuration->My Account

2. In the box for Log_messages, enter

   default, Support="<a href='mailto:support@example.com?subject=" + urlencode(host) + " problem at " + urlencode(time(rtime)) +
   "&body=" + urlencode("I need help with this error:\n\n") + urlencode(msg) + "'>Create support ticket</a>" 

3. Save
4. Go to Monitoring->Log messages. You'll see something like this:
    
5. Click the link "Create support ticket". Your email program will start with a view like this:
    

For more details, check out how to use the custom columns language