OP5 How to install ist-collect tool offline

In environments with strict network security restrictions—where online installation, upgrades, or access to repositories is challenging—there is an alternative method for installing ist-collect. This approach allows you to gather all necessary and relevant files and information into a single bundle that can be provided to support.

Download the tarball and extract it, then install all the packages.

Sample command syntax and output.

[root@localhost ist-collect]# yum install ./ist-1.1.1-op5.1.20220609230559.el8.noarch.rpm ./ist-collect-1.1.3-op5.1.20221025204223.el8.x86_64.rpm ./ist-diagnose-1.5.13-op5.1.20240411190503.el8.x86_64.rpm ./sysstat-11.7.3-13.el8_10.x86_64.rpm pxz-4.999.9-23.beta.20220509git.el8.x86_64.rpm

Updating Subscription Management repositories.
Last metadata expiration check: 0:24:04 ago on Tue 01 Jul 2025 04:04:14 PM PST.
Dependencies resolved.

============================================================================================================================================
 Package                       Architecture            Version                                          Repository                     Size
============================================================================================================================================
Installing:
 ist                           noarch                  1.1.1-op5.1.20220609230559.el8                   @commandline                  7.9 k
 ist-collect                   x86_64                  1.1.3-op5.1.20221025204223.el8                   @commandline                  8.5 M
 ist-diagnose                  x86_64                  1.5.13-op5.1.20240411190503.el8                  @commandline                  7.4 M
 pxz                           x86_64                  4.999.9-23.beta.20220509git.el8                  @commandline                   28 k
 sysstat                       x86_64                  11.7.3-13.el8_10                                 @commandline                  426 k

Transaction Summary
============================================================================================================================================
Install  5 Packages

Total size: 16 M
Installed size: 77 M
Is this ok [y/N]: y
Downloading Packages:
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
  Preparing        :                                                                                                                    1/1
  Installing       : pxz-4.999.9-23.beta.20220509git.el8.x86_64                                                                         1/5
  Installing       : sysstat-11.7.3-13.el8_10.x86_64                                                                                    2/5
  Running scriptlet: sysstat-11.7.3-13.el8_10.x86_64                                                                                    2/5
  Installing       : ist-collect-1.1.3-op5.1.20221025204223.el8.x86_64                                                                  3/5
  Installing       : ist-diagnose-1.5.13-op5.1.20240411190503.el8.x86_64                                                                4/5
  Installing       : ist-1.1.1-op5.1.20220609230559.el8.noarch                                                                          5/5
  Running scriptlet: ist-1.1.1-op5.1.20220609230559.el8.noarch                                                                          5/5
  Verifying        : ist-1.1.1-op5.1.20220609230559.el8.noarch                                                                          1/5
  Verifying        : ist-collect-1.1.3-op5.1.20221025204223.el8.x86_64                                                                  2/5
  Verifying        : ist-diagnose-1.5.13-op5.1.20240411190503.el8.x86_64                                                                3/5
  Verifying        : sysstat-11.7.3-13.el8_10.x86_64                                                                                    4/5
  Verifying        : pxz-4.999.9-23.beta.20220509git.el8.x86_64                                                                         5/5
Installed products updated.

Installed:
  ist-1.1.1-op5.1.20220609230559.el8.noarch                             ist-collect-1.1.3-op5.1.20221025204223.el8.x86_64                 
  ist-diagnose-1.5.13-op5.1.20240411190503.el8.x86_64                   pxz-4.999.9-23.beta.20220509git.el8.x86_64                        
  sysstat-11.7.3-13.el8_10.x86_64                                     

Complete!
[root@localhost ist-collect]#

"ist-collect -t <ticket number>" and "ist diagnose -v" can now be executed.

Related articles:

• OP5 Monitor - How to collect files and system information for support ticket submission and troubleshooting.
• OP5 Monitor - How to use ITRS Support Tools (ist, ist-collect, and ist-diagnose).
• OP5 Monitor - How to inspect the data collected by ist-collect.
• OP5 Monitor - How ist-collect collects data.
• OP5 Monitor - How to quickly diagnose OP5 Monitor.