Geneos - Why ntpAvailability is showing "NA" in Hardware plugin? – Support - ITRS Group

The feature is introduced since Geneos v4.5

For these metrics to be collected:

A NTP service needs to be running.
The ntpq program needs to be accessible by Netprobe in the monitored (local) host.

According to the ntp rows' description:

ntpAvailability The local Network Time Protocol (NTP) service is considered available if it responds to a (ntpq -p) query. This requires that the ntpq program can be located by Netprobe (e.g. location is specified in the PATH environment variable).

ntpLocalClockOffset

The time difference (in milliseconds) between the local clock of the monitored host and the reference clock as reported by the local NTP service.

Note: If the NTP service is not available, then this field displays a value of NA. In this case, refer to the timeDifference field instead.

We recommend that you use NTP and NTP-related fields, as these provide a more accurate measurement of time.

If you are seeing NA in the datacell:

Please check the followings:

Geneos process owner can run ntpq -p and get output
In netprobe log, /usr/sbin is presented in INFO: Current path /usr/sbin when netprobe started
In command line: which ntpq shows the path: /usr/sbin/ntpq

Articles in this section

Geneos - Why ntpAvailability is showing "NA" in Hardware plugin?

Comments

Articles in this section

Related articles