Problem:

If the Gateway configuration has enabled command permissions in the Gateway's Authentication section, some users may notice that the Extractor debug option is missing, even if they have execute, edit, and read permissions. This is because the debug option depends on specific command permissions that may not be included in their assigned roles.

Solution:

You can do the following:

If the gateway configuration has enabled command permissions in the gateway's Authentication section, users should check if the following commands are added with Execute permission:

/<managed entity name>:<sampler name>-Show Source
/<managed entity name>:<sampler name>-HTML to XHTML
/<managed entity name>:<sampler name>-JSON to XML

 

For example, you may add a wildcard command like this:

/MyServerME:My Extractor Sampler-*

 
In my case, I will set it on /ME DB:extractorExample-*
 
Example: Users with view permission

 

Note: This debug option is only available on the extractor plugin.
 

• http://docs.itrsgroup.com/docs/geneos/current/collection/extractor/index.html#menu-options

Related article(s):

• https://docs.itrsgroup.com/docs/geneos/current/collection/extractor/index.html#introduction

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