Related to:
FIX Analyser 2 Netprobe, PCRE, PCRE2
Problem:
It has come to our attention that versions GA7.3.x and GA7.4.x of FIX Analyser 2 Netprobe may crash intermittently. The following error may be written to the log file.
INFO: PThreads Caught high level std::exception on thread Exception encountered : Matching failed PCRE2_ERROR_INTERNAL(-44) while evaluating 8=FIX
Possible causes:
- The FIX Analyser 2 Netprobe has been updated recently with PCRE2 library, which may have created an unexpected side effect. It is under investigation that the issue may occur when multiple files are being monitored with "Input Text Filters" enabled.
Possible solutions:
- Users are advised to exercise caution when trying to upgrade FIX Analyser 2 Netprobe to version GA7.3.x and GA7.4.x. It is suggested to stay at version GA7.2.0 if possible.
- ITRS engineering teams are currently working on the fix COL-12632. Please check out the ITRS Release Notes when it is available.
Related articles:
If you need further help:
- Please contact our support team via the chat service box on any of our websites or raise a support request.
- Make sure you provide us with:
- Background of the issue or request.
- Use cases, requirements, business impact, etc.
- Encountered error messages.
- Log files or diagnostic files.
- Screenshots.
- And other important information relevant to your inquiry.
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