Answer:
The "File Truncated" message typically indicates that the monitored file has been modified, often due to housekeeping tasks like reducing its content or truncating it at the end of the day. This message is informational rather than an error, signaling that the file size has decreased.
If you'd like to suppress this message, follow these steps:
- Navigate to the Advanced tab of the state tracker settings.
- Locate the Behavior section.
- Check the box labeled "fileTruncateResetsTrackers".
What This Option Does:
Enabling this setting resets all trackers associated with the file to their default state when truncation is detected. Any dynamically created trackers will also be removed. By default, state trackers continue monitoring from the current state after truncation. Activating this option ensures a clean reset for accurate tracking.
Note:
This adjustment is useful if you prefer a fresh tracking state after file truncation, but it is not necessary for standard operation unless specific scenarios require it.
If you have further questions:
- Please contact our support team via the chat service box on any of our websites or email us at support@itrsgroup.com.
- Make sure you provide us with:
- Background of the issue or request.
- Use cases, requirements, business impact, etc.
- Encountered error messages.
- Log files or diagnostic files.
- Screenshots.
- And other important information relevant to your inquiry.
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