Geneos - What does ""ERROR: SM EMF2 PlugIn WIN-CLUSTER not found"" mean on Netprobe logs

This is because the WIN-CLUSTER sampler Plugin is attached to a Managed Entity belonging to a Linux machine.

The error below will be found in the netprobe log:

"2024-05-24 10:41:19.913+0800 ERROR: SM EMF2 PlugIn WIN-CLUSTER not found"

As referenced in our Windows Cluster Documentation and Compatibility Matrix

"The win-cluster plug-in is only supported on Windows and not on Linux." 

For the netprobe that is installed outside the cluster, it must be run using a domain account that has admin rights on the cluster server(s) being connected to.

By default, the netprobe service is started with a local system account.

If you have any further questions:

• Please contact our Support team via the chat service box available on any of our websites or via email to support@itrsgroup.com
  
   
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  • ANY LOG FILE OR DIAGNOSTIC
  • ANY SCREENSHOT