When accessing the include section in the Gateway Setup Editor, the includes files need to be individually loaded each time.
Problem:
Include files need to be manually loaded in the Gateway Setup Editor with the default Active Console configuration.
Possible solution(s):
The following changes will load all include files when the gateway setup is loaded:
Add the following lines to the ActiveConsole.gci file
-loadIncludesWithMain
enabledEnsure that there are no leading or trailing spaces on these lines.
- Start the Active Console
- Open a Gateway via the GSE
NOTE: if you load the GSE in stand alone mode, this flag will need to be in the GatewaySetupEditor.gci as well.
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