The priority of jobs can be lowered, however:
Our IBM i plugins have no actual control on the prioritization of jobs being run on an IBM i or AS400 system: all plugin query jobs goes into the system queue and then waits for the response. The default job run priority of the IBM i system would dictate the priority of these jobs generated by our plugin.
As for lowering the priority of the jobs, your IBM i sysadmin should be able to know how to decrease the priority, the only potential impact of this would be a delay in the query results displayed by our plugin (on the Geneos side). The timing of the plugin is sampling interval + total query execution duration; the total query execution duration will be comprised of the time job stayed in job queue + the actual query execution duration. So lowering the job run priority of the plugin queries (in the case of the IBM i JDBC plugin) will result in a longer time job stayed in job queue, hence longer overall duration.
For more information, consult our official documentation page for IBM i plugin here.
If you have further questions:
- Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
- Make sure you provide to us:
- ANY LOG FILE OR DIAGNOSTIC
- ANY SCREENSHOT
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