The custom columns language in op5 Monitor is a powerful tool. It can access details on the listed objects. This simple example shows how to create a link that auto-generates an email with necessary information when clicked.
The Log messages listing looks like this by default:
We'll show how to add a new column "Support" to the far right. The new column will contain a link that, when clicked, will open a pre-filled email form.
- Open Configuration->My Account
In the box for Log_messages, enter
default, Support="<a href='mailto:firstname.lastname@example.org?subject=" + urlencode(host) + " problem at " + urlencode(time(rtime)) +
"&body=" + urlencode("I need help with this error:\n\n") + urlencode(msg) + "'>Create support ticket</a>"
- Go to Monitoring->Log messages. You'll see something like this:
- Click the link "Create support ticket". Your email program will start with a view like this:
For more details, check out how to use the custom columns language