Related to:
Gateway and Gateway Setup Files.
Problem:
A user was trying to configure the Gateway to use SSO authentication. Unfortunately, the settings are not being applied.
Cause:
- Root Cause: The settings were applied to an include file inside an include file. As documented, nested include files are not supported.
Solutions:
- Solution 1: The new settings must be defined directly inside an include file.
- Solution 2: The new settings can also be defined at the main setup itself.
Related articles:
If you need further help:
-
Please contact our support team via the chat service box on any of our websites or raise a support request.
-
Make sure you provide us with:
- Background of the issue or request.
- Use cases, requirements, business impact, etc.
- Encountered error messages.
- Log files or diagnostic files.
- Screenshots.
- And other important information relevant to your inquiry.
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