Geneos - Rest-extractor sampler displays blank dataview

Problem

• A rest-extractor sampler has been configured, however the dataview is completely blank.
• You are seeing this error in the netprobe log file 

2023-09-07 23:02:23.974+0800 ERROR: JVMManager Could not configure Java samplers. Please ensure JRE is visible to netprobe.

Make sure that the client configures the Java environment correctly.

Solution

• Check the configuration are as expected in the plugin documentation. 

https://docs.itrsgroup.com/docs/geneos/current/collection/rest-extractor/index.html#overview

• Check the Java configuration has been set correctly

Need to set the right path for the following: JAVA, LD_LIBRARY_PATH
and the PATH variables with the correct directory locations specific to your current Java installation
on that machine.

https://docs.itrsgroup.com/docs/geneos/current/collection/netprobe/configuration/configure-the-java-environment/index.html