The plugin prohibits identical statistics on different STATS-LIST definitions, resulting in conflict issues on different views. This might be a limitation of the plugin.
Possible errors:
ERROR: FATAL CNE API error, no further view updates; response:
http://www.w3.org/2003/05/soap-envelope"><faultcode>S:Server</faultcode><faultstring>com.corvil.cnx.daemon.plugin.httpclient.RestErrorException: error: InvalidValue, url: /stats/livedata
ERROR: CFGFILE05: /opt/mds_data/itrs/corvil/geneos-cnpi-1.4.0/examples/get_live_stats_template.cfg:
111: [#] a minimum of one pre-defined statistic or one configurable statistic must be requested
There is a limitation in the current plugin that prohibits identical statistics on different STATS-LIST definitions. Unfortunately, this limitation can also arise depending on the calculation time of specific statistics. i.e. statistics with the same calculation time will result in conflict issues when used on different views.
Solution:
The issue is in the cnpi API, ITRS has no control over it, API is used under the hood, so the information is pushed directly to the netprobe, the bug needs to be addressed by Corvil.
If you have any further questions:
- Please contact with our Client Services team via the chat service box available in any of our websites or via email to support@itrsgroup.com
- Make sure you provide to us:
- ANY LOG FILE OR DIAGNOSTIC
- ANY SCREENSHOT
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