Answer:
Gateway files are created in the working directory where the Gateway binary (e.g. gateway2.linux_64) has been executed.
Some examples of the Gateway files:
- licences.cache - It contains the license info. In case there is a disconnection to license daemon, the gateway can continue function.
- cache - cache folder for the Gateway process
- gateway.user_assignment - user assignment data file
- gateway.snooze - file contains info of snoozed items
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- Background of the issue or request.
- Use cases, requirements, business impact, etc.
- Encountered error messages.
- Log files or diagnostic files.
- Screenshots.
- And other important information relevant to your inquiry.
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