Geneos - how to fix the error "FAIL: Unable to initialise MQ libraries." in MQ plugins

If you notice the following error message at the samplingStatus field:

The Netprobe has been configured to monitor IBM WebSphere MQ, and it was not able to locate the MQ Client library files.

Depending on the operating system, the Netprobe will need to access mqic.dll, libmqic.so or libmqic.a.

Please check the Netprobe log as well, which may display error messages similar to these:

(Windows)
ERROR: MQLibraryManager Unable to load library mqic.dll. Error message was errno 126: The specified module could not be found.
(Linux / Solaris)
ERROR: MQLibraryManager Unable to load library libmqic.so. Error message was libmqic.so: cannot open shared object file: No such file or directory
(AIX)
ERROR: MQLibraryManager Unable to load library libmqic.a(mqic.o). Error message was Could not load module mqic.o.

Further Reading

Please refer to the Prerequisites section of the MQ Queue plugin documentation