Geneos -The gateway is not able to start because for cache setup file

Gateway is not able to startup with the following error message:

FATAL: Gateway Could not get data for key 'bce263a98ca45f2506edb7c8a63cc66b47b40493' from cache 'SetupFiles': Partial File Read when reading object data

Note - If you are running an older version of the gateway there may not be error notifications so the steps below should be followed if this is the case. 

Please move the cache to a different folder. Below are the steps:
1. Shut down the Gateway
2. Move the current cache folder to a different directory
3. Start the Gateway

If the issue still persist, please contact ITRS support for further action.