The content of this FAQ has been updated and migrated to the following topics:
We recommend that you always use the latest document version in https://docs.itrsgroup.com/ to keep you up-to-date.
Organisations may have their own knowledge bases, document repositories or information scattered across a number of systems. The Geneos Knowledge base functionality allows you to leverage this information without being tied to any particular system.
A Knowledge Base Article is a document that can be reached via a URL. Knowledge Base Articles can be grouped into sets of related information making them easier to organise and maintain.
Note
This is to supplement the Knowledge Base document as it lacks a step-by-step guide on how to set it up.
Create a New KBA set
Then define the KBA Name and Label
In URL elements, define the URL of your KBA as literal
In Targets, define the Xpath of the element where you want your KBA to appear in Active Console. (below xpath is set to every sampler)
Save it and check Active Console. Right click the sampler and while hovering Knowledge Base you'll see your new KBA.
KBA XML:
<kbaSet name="How do I define the Sampler name in the URL of a Knowledge Base Article">
<kba>
<label>How do I define the Sampler name in the URL of a Knowledge Base Article</label>
<urlElements>
<urlElement>
<literal>https://support.itrsgroup.com/hc/en-us/articles/115004030349-How-do-I-define-the-Sampler-name-in-the-URL-of-a-Knowledge-Base-Article-</literal>
</urlElement>
</urlElements>
<targets>
<target>/geneos/gateway/directory/probe/managedEntity/sampler</target>
</targets>
</kba>
</kbaSet>
Related to ticket 217074
Comments
0 comments
Please sign in to leave a comment.