Geomap tiles incident 2021-01-13

An issue was identified on Jan 13 with the Geomap tile server redirect used in OP5 Monitor. Maps may fail to load due to the tile servers requiring HTTPS.

Immediate workaround

In Geomap, go to "Geomap options" > "Settings" and change your tile server to one of the following:

• https://a.tile.openstreetmap.org

• https://b.tile.openstreetmap.org

• https://c.tile.openstreetmap.org

Note: There should be no trailing slash ("/") at the end of this value, and we encourage using https.

Fix in progress

We are working on ensuring that a longer term fix is available that ensures that osm.op5.com, which is the tile server setting shipped with the product, does not fail. This page will be updated.