Windows Netprobe disconnects and sometimes hangs

This may be due to the PdhEnumObjects function leak when using Perfmon samplers. Disable the Perfmon samplers and observe.

This is a known issue on Windows Server 2008 as described by Microsoft in the following link which also contains the hotfix:

Check your Netprobe logs for the following entries:

Where:

If you see the said entries, kindly do one of the following options:

If the said entries are not present, kindly do the following:

Enable the Netprobe's SAMPLING, SAMPLINGMEM, SAMPLINGFD and MEM_UTIL debug settings:
Save the configuration.
Raise a ticket via https://support.itrsgroup.com/hc/en-us and attach the following when the issue reoccurs:
1. Complete Netprobe log file (old and current)
2. Netprobe version and architecture
3. Netprobe OS version
4. Gateway diagnostics file