1. The shared library file is not installed on the Gateway/Netprobe server
2. The shared library file is not available to the user account that runs the Gateway/Netprobe binary
3. The path to where the shared library file is stored was not added in the LD_LIBRARY_PATH variable
To fix the error, follow the steps stated in the SQL-Toolkit plug-in user guide for connecting to an Oracle database.
If the error is encountered while configuring the Gateway's database logging feature, then, the variables must be added in the Gateway start script,