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How does the Gateway determine the state of a Netprobe?

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The content of this FAQ has been updated and migrated to the following topics in docs.itrsgroup.com. Refer to the following:

Netprobe status is considered Down when the machine is up but no active port is detected. Status is Unreachable when probe is unreachable, not necessarily the server hosting it.  This could mean 2 things:

1. Host unreachable or
2. There is a detected netprobe process but is unresponsive or has a port issue

 We recommend that you always use the latest document version in https://docs.itrsgroup.com/ to keep you up-to-date.

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